They were very helpful
Develop a CRM plan of the company of your choosing.
General information of the company and its environment
Type of business
Location & overall market information
Description of the product and services they provide
Description of the customers and services interaction
Develop CRM plan considering the different areas of the company.
CRM Performance metrics to use/used to determine success or failure of the plan.
Distribution of Grade Elements
Note: APA format
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