Deliverable 2 – international aspects of human resources competency

 

Deliverable 2 – International Aspects of Human Resources

Competency

Analyze the international aspects of Human Resources.

Scenario

You are the Assistant Director of HR at Trusted Bank, a large U. S.-based bank. The senior leadership of the bank has determined that costs savings are needed in the human capital area. The Director, Ms. Shirley Jacoby, and the VP of HR, Ms. Zing Vang, have instructed you to research the benefits and risks of outsourcing or offshoring the bank’s customer call center. They would like you to submit an executive summary of your findings and recommendations to them as a first step in their decision-making process.

Instructions

Prepare an executive summary, including appropriate charts and graphs, to provide a foundation for senior leadership’s decision-making process. The executive summary should include:

  • Analysis of the advantages and disadvantages of both offshoring and outsourcing the bank’s customer call center.
  • Comparison of the cultural differences of offshoring or outsourcing in terms of:
    • Communication between the call center employees and home country bank employees.
    • Communication between the call center employees and bank customers.
  • Examination of the following potential issues that could arise from offshoring or outsourcing:
    • Customer service issues
    • Security risks to the bank
    • Cost factors
  • Recommended strategy to staff the call center with either outsourcing or offshoring the service.
  • Include appropriate charts and graphs.

Be sure to provide proper attribution for credible sources used in the executive summary.

Resources







Place your order
(550 words)

Approximate price: $22

Calculate the price of your order

550 words
We'll send you the first draft for approval by September 11, 2018 at 10:52 AM
Total price:
$26
The price is based on these factors:
Academic level
Number of pages
Urgency
Basic features
  • Free title page and bibliography
  • Unlimited revisions
  • Plagiarism-free guarantee
  • Money-back guarantee
  • 24/7 support
On-demand options
  • Writer’s samples
  • Part-by-part delivery
  • Overnight delivery
  • Copies of used sources
  • Expert Proofreading
Paper format
  • 275 words per page
  • 12 pt Arial/Times New Roman
  • Double line spacing
  • Any citation style (APA, MLA, Chicago/Turabian, Harvard)

Our guarantees

Delivering a high-quality product at a reasonable price is not enough anymore.
That’s why we have developed 5 beneficial guarantees that will make your experience with our service enjoyable, easy, and safe.

Money-back guarantee

You have to be 100% sure of the quality of your product to give a money-back guarantee. This describes us perfectly. Make sure that this guarantee is totally transparent.

Read more

Zero-plagiarism guarantee

Each paper is composed from scratch, according to your instructions. It is then checked by our plagiarism-detection software. There is no gap where plagiarism could squeeze in.

Read more

Free-revision policy

Thanks to our free revisions, there is no way for you to be unsatisfied. We will work on your paper until you are completely happy with the result.

Read more

Privacy policy

Your email is safe, as we store it according to international data protection rules. Your bank details are secure, as we use only reliable payment systems.

Read more

Fair-cooperation guarantee

By sending us your money, you buy the service we provide. Check out our terms and conditions if you prefer business talks to be laid out in official language.

Read more

Enjoy 10% OFF today with the coupon code: save10